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Terms and Condition

Your sex companion is custom made just for you at our factory, from the doll options you have chosen. As this is a custom product created just for you, once production of your custom doll has begun your order may not be cancelled for any reason.


Returns are accepted only if you have received an incorrect item due to our error, or a defective item. In which case we are happy to pay for the return shipping, fix or replace the item at no additional charge and ship it back to you. (standard production and shipping times apply).


For health reasons, we cannot accept returns on any doll if you have used the product. As soon as you have used our product, you don't have this guarantee anymore.


You have 2 calendar days after package delivery date to report any problem. Please inspect your doll as soon as she arrives.


Unfortunately, Items that are damaged through improper use are not eligible for return or refund, regardless of the duration of time the product was used for.


Customer satisfaction is extremely important to us. If you have any problem with your order, please contact us and we will do our best to resolve the issue immediately! Thank you for your interest in our product.

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